Heritage Center Visitor Services Associate
Title:
Heritage Center Visitor Services Associate
Location:
Grand Portage National Monument
Closing Date:
When Filled
Wage Range:
$13.00 per hour
Supervisor:
Maintenance Supervisor
Description:
Visitor Services Associate works as a team member to staff monuments' Heritage Center desk. Greets visitors, provides basic orientation to the site and local area. Provides basic information relating to the monument's stories, provides safety messages, responds to questions in person, and by telephone, and works in sales area. Assists with planning, preparation, and execution of NPS sponsored special events and programs. Provides a variety of interpretive support duties including: the use and care of audio-visual equipment, inventory and stocking of brochures, maintaining supplies at Heritage Center desk, opening and closing the building, and recording visitation statistics.
Education:
Must have H.S. diploma or equivalent, and have at least 12 months of experience relating to the position described.
Qualifications:
Ability to interact professionally with the public, co-workers, and peers; ability to work as a team member to provide excellent visitor services; willingness and ability to follow directions and work independently; aptitude for operating basic office equipment including a phone switchboard, photo copier and cash register.
Grand Portage requires a background check and pre-employment drug and alcohol testing for all positions. American Indian Preference will apply.