IT Administrative Assistant

Title:
IT Administrative Assistant

Location:
Grand Portage IT Office

Closing Date:
When Filled

Wage Range:
$13.75 per hour

Supervisor:
IT Administrator/Finance Administrator

Description:
Answers incoming helpdesk calls and manages helpdesk tickets. Gives information to callers and otherwise relieves IT Technicians of clerical work and minor administrative and business details. Types vouchers to reconcile invoices, checks, account statements, reports and other records.

Education:
High school diploma or general education degree; or one to two years related experience and/or training; or equivalent combination of education and experience.

Qualifications:
Customer Service - manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance. Ability to maintain confidentiality. Considerable knowledge of office practices, procedures and equipment.

 

Grand Portage requires a background check and pre-employment drug and alcohol testing for all positions. American Indian Preference will apply.

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