Guest Services Representative

Title:
Guest Services Representative

Location:
Grand Portage Casino

Closing Date:
When Filled

Wage Range:
$10.75 / hour, plus tips

Supervisor:
Marketing Manager

Description:
Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Some duties included but not limited to are enrolling and servicing club member's records, informing guests of promotions and events, making announcements using the intercom system and any other job related duties as may be assigned by the supervisor(s).

Education:
High school diploma or general education degree; or one to three months related experience and/or training; or equivalent combination of education and experience.

Qualifications:
Must have customer service skills. Must be able to maintain confidentiality. Computer, organizational and communication skills and knowledge of office equipment is an asset. Must pass background investigation to obtain a gaming license.

 

Grand Portage requires a background check and pre-employment drug and alcohol testing for all positions. American Indian Preference will apply.

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